Shipping Policy
Effective Date: 01/01/2023
1. Shipping Destinations
We currently ship to addresses within India. If you are located outside these areas, please contact us for shipping options.
2. Processing Time
Orders are processed within 3 business days. Processing times may vary during peak seasons or due to unforeseen circumstances.
3. Shipping Methods and Delivery Times
- Standard Shipping: Estimated delivery within 7 business days.
- Express Shipping: Estimated delivery within 5 business days.
Delivery times are estimates and may vary based on location and carrier.
4. Shipping Rates
Shipping charges are calculated based on the weight of your order and the delivery destination. Charges will be displayed at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.
6. International Shipping
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
7. Shipping Delays
We are not responsible for delays caused by carriers, weather conditions, or international customs processing.
8. Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us within 3 days at sales1@cushion-pillow to file a claim.
9. Contact Us
For questions regarding shipping, please contact us at +91 92650 16570 or sales1@cushion-pillow